Paynear - Availing 100+ Payment Options for Better CX to Enhance Sales for Retailers

CIO Vendor Commissioned by a notable company, an independent research polled frontline staff to find out the key challenges that retailers face today. One of the main issues that were identified was the pressure retailers’ face to meet heightened consumer expectations. Many of the staff recounted how shoppers pestered them to hurry up if there was a queue at the till. Adding to the melee was the quality of the POS machines and the tech jargon, where customers and staffs were put off by complicated chip and PIN terminals, illegible displays and the POS refusing to accept the customer’s preferred method of payment. Headquartered in Hyderabad, Telangana, Paynear Solutions has recently launched ‘Paynear ONE’Payment Transaction Solution that helps retailers and other business owners simplify their business.

Omni Channel Payment Transaction solution that enables business owners to accept multiple payment options, earn extra income through value added services, the solution allows clients to get complete control over their business using inbuilt business tools such as order management, customer management, e-receipts and detailed reports.Business owners can now accept card payments wallet payments, Net banking and EMI from their customers right in their store, at customer’s place and online. By using the e-invoice feature, business owners can send payment link via SMS/Email to their customers anytime, anywhere in India and collect payments online. Moreover, Paynear ONE provides business owners four different delivery modes for their customers – instore, pick up, courier and home delivery.

Intending to curb cash pilferages, Paynear has incorporated multi user security into its solutions that disables delivery boys to cancel, reverse or change a transaction on their mobile device. Providing
over 60+ payment options to clients, the company integrates it solutions with every new payment mode available in the market. Quoting an instance, Prabhu Ram MD & Chief Strategy Officer, talks about an established grocery retail store that provides groceries to the doorstep. Having incorporated Paynear solutions, the retailer enjoyed a marked increase of 15-20 percent increase in their sales. “The company’s customer’s insisted on paying through the sms/email payment link that was sent to them, that further helped them to understand the payment pattern of the clients thus enabling them to provide a seamless CX,” states Prabhu.


Paynear ONE provides business owners four different delivery modes for their customers – instore, pick up, courier and home delivery


Paynear ONE is available in multiple regional languages like Kannada, Malayalam, Tamil, Telegu, Hindi, Marathi and Bengali and consolidates services like mPOS, Online Payments, Wallets and EMIs under a single umbrella. “Our solutions are a blessing for the Tier 2 and Tier 3 businesses as they can be downloaded into simple android mobile devices and run on 2&3G networks. Furthermore, our solutions are cost effective; costing business ownersjust 10-15 rupees per day,” clarifies Prabhu.

Intending to process over half a milliontransactions per day by 2020, the MasterCard certified company enjoys a sterling list of clientele across Morocco, Kenya, African countries, the Middle East apart from the Asian markets. Resolving to eliminate the three menaces that worry SMBs; skilled workforce, investment and seamless updation with the current payment options, Paynear has-with evidence- achieved success on all these grounds.